Wednesday, November 24, 2010

We're thankful for...

our customers, of course!  With Thanksgiving tomorrow, we wanted to wish everyone a happy and safe holiday and let you know that we are very thankful for your business.  As the landscape of the snow removal industry changes and shifts, we are thankful to have customers that tell us how their business is changing and how we can improve to provide the right product, at the right price, delivered when needed.  We are always open and available to all of our customers and we do not take any of you for granted.  
Before this gets too mushy, we'll end this post here.

Happy Thanksgiving and pray for snow!

Your friends at Pro-Tech



Thursday, November 18, 2010

If you are still up in the air on whether or not you need more Sno Pushers this season, you are not alone.  It seems contracts are closing later every year and we have made adjustments in our business to accommodate requests for new pushers later into the season without waiting on heavy lead times.  Our manufacturing department pumps out pushers 12 months a year so we still have strong inventories on most Sno Pusher models.  Our shipping department has really stepped up this year... not only are we still offering free freight on pushers but we are lining up trucks and shipping out orders in record time this year.  We have also spend all year setting up a record amount of new dealers across North America and they still have a lot of inventory.  All of this means that you don't have to worry about long lead times when ordering our Sno Pushers and you are still getting the benefit of paying at our sale price with free freight.

Our next ad in Snow Business magazine reflects this effort.  Check out a sneak peek below.  Let us know whether or not you agree with the idea that contracts are closing later and equipment purchases are being pushed out as a result.

'Til next time,
Mike Holihan
Director of Marketing


Friday, November 12, 2010

The real heroes of snow removal brainstorm

I am sitting here with our director of marketing working on next years business plans.  The detail is grueling so I am looking for any excuse to brainstorm something more exciting.  So we start talking about videos and pictures and that leads to;  What if we did a documentary on snow contractors, like a day in the life.  Wouldn't this be cool, the war room dispatching during a storm, the challenges, watching Sno Pushers kick butt in the middle of the night? 
Lets launch this thing-if you want to submit any video, from any time showing a day in the life.  Does not have to be a storm, could be walking out of a customer meeting in which they just asked you to drop your price by 10% with no understanding of what it is you do to keep them safe and productive.  It could be your best contract in the heat of the storm.  Anything you want.  Pro-Tech edits and puts it together we give you credits in the film, we have a launch party for the video with all participants and debut at the SIMA symposium.  This would be cool, fun, productive and a long-term marketing piece partnering with our customers.  OK back to business planning let us know if your are in?
Craig Geller-President (my first blog)

Thursday, November 4, 2010

Pre-season maintenance checklist

It's hard to believe it's already November.  If the first flakes of winter haven't happened yet, they will be flying soon.  Below is a quick and easy check list of items you can do for Sno Pusher before they are put to test.

We've organized a simple, easy-to-follow checklist for proper maintenance and pre-season preparation Sno Pushers.

Our team recommends handling maintenance issues on Sno Pushers units *before* the season rather than after the starts. Snow events are unpredictable. Don't get caught off-guard.

Being pro-active on the front end will pay dividends in the longevity of the pushers, and your availability to serve your customers.

Pre-Season Checklist:

- Remove rubber cutting edges and shoes, and power wash each Sno Pusher to clean off all collected salt and debris.

- Inspect the unit for wear or stress points.

- Prime or touch up any "worn paint" areas to prevent premature rusting.

- Check the condition of all hardware.  Replace any necessary items.

- Adjust cutting edge and re-tighten hold-down. Edge should be approximately ¼” to 1/8” below the wear shoes.  (We recommend adjusting the rubber in a warm environment, like your shop.  The rubber is much easier to work with if it is warm and it will hold better if it's tightened when it's warm and pliable.)

- IST Units: Ensure the steel edge is torqued down so that the leading edge is level with the wear shoes.  If it is a new IST unit there will be a steel edge break in period as the edge sharpens to a point.

For user guides on our Sno Pushers, click here!